When is KYC required?
KYC (Know Your Customer) verification is mandatory only when you request a profit withdrawal. This step confirms your identity, helping us secure your profit split, prevent fraud, and comply with financial regulations in the prop trading industry.
Why do we require it?
Verifying your identity protects both you and our platform by ensuring withdrawals go to the legitimate account holder. It's a one-time process per account, keeping your funds safe without unnecessary delays during trading.
How to complete KYC
Log into your dashboard and navigate to the "KYC Verification" or "Withdrawal" section. The process takes just a few minutes:
- Prepare your documents: Use a valid government-issued ID (e.g., passport, driver's license, or national ID card). Ensure it's not expired and clearly shows your full name, photo, date of birth, and ID number.
- Upload photos:
- Take a clear, well-lit photo of both sides of your ID (no glare or shadows).
- Take a selfie holding your ID next to your face, with your full face and ID clearly visible.
- Submit and wait: Upload the files directly in the dashboard. We'll review within 2-3 working days and notify you via email or dashboard update.
Tips for quick approval
- Use high-resolution photos (JPEG or PNG, under 5MB each).
- Ensure good lighting and no filters or edits.
- Match the name on your ID exactly to your account details.
If issues arise (e.g., blurry images), we'll request resubmission.
What if I have questions?
Contact support via Discord or email for assistance. KYC is straightforward and keeps your profits secure!
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